Subprocessors
These categories of vendors may process personal or customer content to help us deliver TaskNinja. Named AI text and speech providers are available on written request to privacy@taskninja.ai (we verify the requester). We update this page when categories or practices change. Related: Privacy Policy.
Current subprocessors
Region notes are typical operating regions; confirm each vendor’s DPA for transfers when we disclose a named vendor on request.
For competitive and security reasons we publish AI text and speech processing as categories here. Email privacy@taskninja.ai for the current named providers under those categories.
| Vendor / category | Purpose | Data (typical) | Region | Notes |
|---|---|---|---|---|
| AWS | App, database, transactional email (SES) | Account, org, stored content; recipient email for welcome/invite | India (ap-south-1) | Production hosting + service mail |
| Google / Microsoft | Sign-in (OAuth) | Profile basics you authorize | Per provider | Customer chooses provider |
| Google Calendar / Microsoft Graph (calendar) | Connected calendar for Agent Vani booking (when org connects) | Free/busy; appointment create metadata; sealed OAuth tokens | Per provider | Customer Google / Microsoft 365 account; separate from sign-in |
| AI text processing providers | Agent Vani replies and AI setup drafts | Prompts / replies; public website excerpts when an admin runs AI setup | Per provider DPA (disclosed on request) | Named vendors: privacy@taskninja.ai |
| Speech processing providers | Speech processing for Agent Vani and optional marketing live demo | Call / demo audio as processed for speech; not stored as product recordings today | Per provider DPA (disclosed on request) | Named vendors: privacy@taskninja.ai |
| Exotel | BYO telephony (when org connects) | Call audio, numbers, metadata; org API credentials used on their behalf | India / Exotel region | Customer Exotel account |
| Plivo | BYO telephony (when org connects) | Call audio, numbers, metadata; org API credentials used on their behalf | Per Plivo account / region | Customer Plivo account |
| Razorpay | Agent Vani subscribe + minute-pack payments | Org billing contact, payment metadata, subscription/order ids | India | Card/UPI details stay with Razorpay |
| Sentry | App error monitoring (opt-in via DSN) | Exception stacks, route metadata; PII minimized | Per Sentry DPA | Only when Sentry DSN is configured |
Named AI and speech vendors
To receive the current named providers for AI text processing and speech processing, email privacy@taskninja.ai from a work address tied to your organisation (or as otherwise reasonably verified). We respond with the then-current list and typical regions / DPA notes. We do not publish that list on this site.
Changes
Adding or removing a category or named vendor updates this page and/or our on-request disclosure. Material changes will be notified when accounts exist, where practical.
Contact
Rayomi Private Limited / TaskNinja
privacy@taskninja.ai